Effective date: 29 September 2026
These terms cover your use of Webmailex, a branded webmail access service operated by Waesta Enterprises U Ltd ("we", "us"). By signing in, you agree to them. If you're signing in on behalf of an organisation, you're confirming you're authorised to do so.
What the service is
Webmailex gives you one simple, secure page to sign in to an email mailbox that already exists on your organisation's own mail server. We do not create, own, or independently host your mailbox - we connect you to it. Your organisation's hosting provider remains responsible for your mail server itself.
Who can use it
Access is limited to email addresses on domains that have been explicitly registered with Webmailex by an administrator. There is no open sign-up: if your domain has not been added, you cannot sign in, regardless of whether your mailbox exists elsewhere.
Your responsibilities
- Keep your password confidential and do not share your account.
- Use the service only for your own lawful business or personal email, not to access mailboxes you are not authorised to use.
- Do not attempt to probe, scan, disrupt, or gain unauthorised access to the service or other users' mailboxes.
- Tell us promptly if you believe your account has been compromised.
Availability
We aim to keep the service available, but we do not guarantee uninterrupted or error-free access. The service depends on your organisation's own mail server being reachable, which is outside our control. We may suspend access for maintenance, security, or non-payment of hosting fees by your organisation.
Administrator access
Organisations that use Webmailex have one or more administrators who can add or remove domains, configure branding, and view a security log of administrative actions. Administrators are responsible for keeping their own admin credentials secure.
No warranty
The service is provided "as is". To the fullest extent permitted by Ugandan law, we disclaim warranties of any kind, express or implied, including fitness for a particular purpose. We are not responsible for the content, security, or availability of your underlying mail server, which is provided by your own hosting provider.
Limitation of liability
To the fullest extent permitted by law, Waesta Enterprises U Ltd will not be liable for indirect, incidental, or consequential loss (including lost email, lost business, or lost data) arising from your use of the service. Nothing in these terms limits liability that cannot be limited under Ugandan law.
Third-party software
Webmailex is built on Roundcube Webmail, licensed under the GNU General Public License v3. This does not change your rights or obligations as a user of the service, but the underlying software's licence terms remain available from the Roundcube project.
Ending access
We may remove a domain (and therefore access for everyone on it) at the request of the organisation that owns it, or if we reasonably believe the service is being misused. You may stop using the service at any time.
Changes to these terms
We may update these terms from time to time. Continued use of the service after an update means you accept the revised terms.
Governing law
These terms are governed by the laws of the Republic of Uganda.
Contact
Questions about these terms: [email protected].